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See a Vein Doctor Near You Now

We love it when you visit us in the office, however, we understand that it’s not always convenient to do so. See a Vein Care Specialist from the comfort & safety of your home using your smartphone or computer. With COVID-19 virus concerns, we realized here at Vein911 that Vein Treatment Center’s remote video patient care visits are an important option for you and your family. That said, we are pleased to provide you with instructions on how to conduct your Vein911 telemedicine video visit.

Telemedicine video visits allow you to receive the same quality care as you do in our vein care centers, without taking time off work to see us. Telemedicine video visits are appropriate for many types of appointments, especially free consultations, initial visits, follow-up visits, and minor urgent care.

Next Steps

How-to Instructions

How to Video Visit with the Vein911 App

Before your telemedicine video visit, call our office to receive your Username and Password. You will then download the Vein911 app.

To do this, navigate to the App Store (iPhone) or Google Play Store (Android) on your smartphone or computer, search for Vein911. This is where you will click the dowload button. In addition, you can also download the application here: iOS Apple App Store or Android Google Play Store. If using a laptop or desktop computer, be sure it has a camera. Further instructions specific to using your desktop computer for a telehealth visit are listed below:

  • Log in to the app using your Username and Password and your appointment will appear on the first screen indicating appointment time and type (video call).
  • There will be avideo call” at the time of your appointment and you will see a blue screen.
  • Click “Start video call here” and you will be taken to another screen.
  • Click “Prepare for your appointment” and complete the required forms, if applicable.
  • The screen will prompt you with a, “Start video call here” button. Once this screen pops up, click the button and a video screen will appear. Now, you wait.
  • Lastly, your vein care specialist will join the video call in 1-2 minutes. If you do not connect with your Vein Care Specialist within 5 minutes of your video visit appointment time, please call our office at 855-834-6911.

Computer Instructions for Video Visit:

  • Click this link: or copy and paste it into your web browser.
  • Enter Username and Password.
  • Click scheduled appointment and complete the required forms, if applicable.
  • Select “Start Video Call Here” and the prompt will ask permission to use your desktop camera.
  • After the video screen appears, please wait.

Frequently Asked Questions

How do I schedule a telemedicine visit?

Click here to request a telemedicine visit online, or call our office directly to schedule: 855-834-6911 or 855-VEIN911

How much will my visit cost?

Many telemedicine video visits at Vein911 Vein Treatment Centers are free of charge. We will notify you if we intend to bill you or your insurance company.

Which devices can I use for my video visit?

You can use a computer, tablet, or smartphone after downloading the Vein911 App at the iOS Apple App Store or Android Google Play Store.

Is my Telemedicine visit secure?

Yes! Our telemedicine video technology at Vein911 Vein Treatment Centers is secure and compliant with privacy rules. However, make sure you find a quiet, private place in your home or office for your video visit.